13-Mar-2025Source: Airbus Helicopters
GDAT, one of China’s most prominent helicopter operators, has signed an HCare In-Service contract with Airbus to cover ten H225 helicopters. The fleet of H225 helicopters will be used in multiple missions like emergency services and forest protection by governmental organisations. The HCare In-Service contract ensures optimised spare parts availability, streamlined logistics, and cost-effective maintenance... Read more
13-Mar-2025Source: Airbus Helicopters
Omni Taxi Aéreo has signed a multi-services HCare Initial contract to support the entry into service of three H160 helicopters. The next-generation helicopters are expected to begin operations in May 2025 and will provide offshore transportation services for the Brazilian energy industry. This multi-services contract will provide support services encompassing timely replacement of parts, as... Read more
12-Mar-2025Source: Airbus Helicopters
Westair Helicopters has signed a multi-services HCare In-Service contract to support their fleet of three H225 helicopters. Westair Helicopters recently introduced the versatile H225 aircraft into its fleet to carry out offshore energy operations at its Lüderitz base in Namibia. With its extended range, the H225 fleet will support an exploration campaign with TotalEnergies. “The... Read more
29-Feb-2024Source: Airbus Helicopters
Air Center Helicopters, Inc (ACHI) has signed an Airbus HCare In-Service contract to support their fleet of 18 H225 helicopters for the next five years. ACHI uses the versatile H225 aircraft to carry out a wide range of missions across the globe, including but not limited to expeditionary airlift, personnel recovery, search and rescue, medevac/casevac,... Read more
25-Jan-2024Source: Airbus Helicopters
Airbus has signed an HCare Initial contract, a comprehensive by-the-hour services contract with Heligo Charter Private Limited for six Airbus H145 helicopters deployed for offshore and onshore operations in India. Under this five-year contract, Heligo will benefit from Airbus’ HCare Initial program, which will give the operator the freedom to replace scheduled and unscheduled components... Read more
10-Mar-2023Source: Airbus Helicopters
The German Federal Police (Bundespolizei) has signed a long-term HCare Classics support contract for 10 H120 helicopters. The fleet of H120 helicopters are used for training pilots at the Bundespolizei aviation school in St. Augustin. The support contract will secure the availability of H120 parts, as well as obsolescence management and technical support. “Our pilot... Read more
9-Mar-2023Source: Airbus Helicopters
Several customers have signed on for Airbus Helicopters’ HCare In-Service packages at this year’s Heli-Expo in Atlanta, Georgia , demonstrating the success of the new global contracts with operators around the world. Four operators, 2MH Jet System group, Helisul, Henrimar, and EFAI, all signed on for HCare In-Service packages with Part Availability Commitment, with the main... Read more
6-Dec-2022
The Helicopter Company (THC), established by the Public Investment Fund (PIF) as the first helicopter services provider licensed to operate commercial flights in the Kingdom of Saudi Arabia, has signed an HCare In-Service contract to cover its future fleet of six ACH160 helicopters. When delivered, the ACH160s will be deployed across the Kingdom of Saudi... Read more
10-Nov-2022Source: Airbus Helicopters
Swiss Helicopter has signed an agreement to upgrade the avionics systems for their H120 helicopters. The new avionics will modernise the aircraft, provide new safety and performance functionalities and equip it with a more digitally-connected system. This upgrade is one of the continuous improvement programmes offered in the new HCare Classics package – a suite... Read more
9-Nov-2022Source: Airbus Helicopters
The Helicopter Company (THC), established by the Public Investment Fund (PIF) as the first helicopter services provider licensed to operate commercial flights in the Kingdom of Saudi Arabia, has signed an HCare In-Service contract to cover their fleet of 20 five-bladed H145 helicopters. The fleet of H145s was ordered in December 2021 and will be... Read more
9-Nov-2022Source: Airbus Helicopters
SAF Aerogroup has signed via its subsidiary Aero Support Force an HCare In-Service support contract to cover their fleet of four H215 family helicopters and one H225 helicopter, operated by their subsidiaries Starlite Aviation and SAF International. The HCare In-Service package has been tailored to SAF Aerogroup’s specific operational needs, providing them with parts availability by-the-hour services to optimise... Read more
8-Sep-2022Source: Airbus Helicopters
French helicopter operator HeliDax and Airbus Helicopters have signed the first-ever HCare Classics support contract to optimise the availability of HeliDax’s H120 fleet. HCare Classics is Airbus’ new support package entirely dedicated to meeting the support needs of the company’s out-of-production legacy helicopters. An H120 operator since 2008, HeliDax relies on its fleet of... Read more
16-Mar-2022Source: Airbus Helicopters
With HCare Classics, Airbus Helicopters offers a solution that will ensure older ranges of helicopters can continue to perform at the highest level. More than 2,500 aircraft worldwide from the Dauphin, H120, Puma, Gazelle and Alouette families are potentially eligible. Yet military users with large, often older fleets, already recognise upgrades and retrofits as a... Read more
9-Mar-2022Source: Airbus Helicopters
Airbus Helicopters has unveiled a new support and services structure which replaces the company’s previous HCare offer. Operators will be matched to the best combination of services according to their profile and fleet make-up. Simplified to just three flexible solutions, HCare is now composed of HCare Initial, HCare In-service, or a combination of the two,... Read more
8-Mar-2022Source: Airbus Helicopters
Airbus Helicopters has signed with All Nippon Helicopter (ANH) a five-year HCare Smart parts-by-the-hour contract for the customer’s first H160, demonstrating strong commitment to the entry into service of the aircraft.Under this customised HCare material management programme, ANH’s H160 is guaranteed the supply of spare parts and repaired parts at a fixed rate per flight... Read more
19-Nov-2021Source: Airbus Helicopters
Airbus Helicopters reinforced its support and services with three European customers at the European Rotors trade fair in Cologne, Germany, further demonstrating the company’s commitment to providing solutions that respond to operator requirements. Airtelis/RTE: High availability to support powerline construction and maintenance An HCare global support customer since 2011, Airtelis/RTE is renewing its HCare Smart Parts by the... Read more
29-Sep-2021Source: Airbus Helicopters
Airbus Helicopters is demonstrating its commitment and determination to better support its Chinese customers at the 13th China International Aviation & Aerospace Exhibition in the city of Zhuhai in China’s southern Guangdong Province. On the opening day of the show, Airbus Helicopters signed a Strategic Cooperation Agreement and an HCare Smart Parts By Hour (PBH)... Read more
26-Apr-2021Source: Airbus Helicopters
Airbus Helicopters’ Support & Services business continues to expand and evolve in 2021, responding to customer expectations for solutions that improve availability, enhance safety, optimise costs, and enable them to perform their essential missions. Today, 2,400 helicopters are enrolled with comprehensive HCare global support contracts (known as Smart & Infinite), representing 20% of the Airbus... Read more
16-Feb-2021Source: Airbus Helicopters
Air Methods Corporation has signed another HCare support contract with Airbus Helicopters Inc., this time to cover its fleet of EC135 helicopters – the largest HCare contract signed with any civil customer to date. The order expands the number of Air Methods aircraft covered by Airbus support and services to 111, making Air Methods the... Read more
19-Nov-2020Source: Airbus Helicopters
This new service, accessible through the AirbusWorld Customer Request service, covers MRB level 1 and level 2 repairs on these three aircraft models and their variants. It will be performed at customer premises by the Airbus Helicopters field service team with the appropriate tools. In addition, the offer includes the repair’s release to service. Customers... Read more
19-Nov-2020Source: Airbus Helicopters
Thirty-five years ago, helicopter operators faced a dilemma: how to achieve the highest possible helicopter availability levels in competitive industries, while keeping costs under control. The answer was found in a relatively new approach to spare parts management called parts-by-the-hour (PBH). Over the years, this early solution for guaranteeing parts availability has evolved into today’s... Read more
19-Oct-2020Source: Airbus Helicopters
Air Methods Corporation – the largest civil operator of Airbus helicopters worldwide with more than 450 aircraft in operation – has signed a $24 million, five-year HCare Smart support contract with Airbus Helicopters, Inc. to cover its fleet of 31 EC145 helicopters. “This is the first of what we hope to be multiple HCare contracts,... Read more
6-Oct-2020Source: Airbus Helicopters
The National Aeronautics and Space Administration (NASA) recently signed a $15 million HCare Infinite full-availability support solution with Airbus Helicopters, Inc. From September 2020, the comprehensive contract, initially covering two years with the option to extend up to 10, provides the entire spectrum of support needs for NASA’s fleet of three H135 helicopters. Airbus will... Read more
18-Sep-2020Source: Airbus Helicopters
The National Aeronautics and Space Administration (NASA) has signed a $15million HCare Infinite full-availability support solution with Airbus Helicopters, Inc. The comprehensive contract, initially covering two years with the option to extend up to 10, provides the entire spectrum of support needs for NASA’s fleet of three H135 helicopters, which will begin deliveries later this... Read more
26-Jun-2020Source: Airbus Helicopters
From 2019 until the present, Airbus Helicopters has added more than 250 helicopters to its HCare Smart and Infinite contracts, increasing to 2,250 the number of aircraft now covered by a global HCare material management solution. This represents a coverage of 19% of Airbus Helicopters’ worldwide fleet. Global contracts such as these have become increasingly... Read more
4-Jun-2020Source: Airbus Helicopters
Airbus Helicopters is helping Hungary’s largest civilian operator become a digital organisation capable of capturing, storing and then analysing the rich amounts of data generated from its day-to-day helicopter operations, turning them into continuous improvement actions. At Heli-Expo 2020, Hungarian Air Ambulance became the first helicopter operator to purchase a complete end-to-end solution, from... Read more
4-Jun-2020Source: Airbus Helicopters
A message from Airbus Helicopters’ EVP of Customer Support & Services, Christoph Zammert: Since the start of the COVID-19 pandemic, I’ve been humbled and impressed by how our operators have risen to the challenge of combatting the most wide-ranging health crisis to hit our planet in modern times. Whether EMS, police, search and rescue or... Read more
8-Apr-2020Source: Airbus Helicopters
Due to the current concern regarding the spread of the coronavirus disease (covid-19), recently renamed SARS-CoV-2, Airbus Helicopters would like to remind operators about recommendations and guidance related to the cleaning and disinfection of their helicopters. On 30 March 2020, Airbus Helicopters released revision 1 of its IN 3476-I-12 information notice, “SERVICING – Disinfection of... Read more
31-Jan-2020Source: Airbus Helicopters
Airbus Helicopters added 250 helicopters to HCare Smart and Infinite contracts in 2019, increasing to 2,250 the number of aircraft now covered by a global HCare material management contract. This means 19% of Airbus Helicopters’ worldwide fleet is now covered by HCare. New aircraft added at Heli-Expo 2020, all with HCare Smart, were from Papillon (21 H130s)... Read more
18-Nov-2019Source: Airbus Helicopters
Demonstrating its trust in Airbus, nonprofit air ambulance provider STARS has signed its first HCare support and service contract, which also represents the first HCare contract Airbus has secured in Canada. he 10-year, nose-to-tail contract will cover nine new Airbus H145 aircraft ordered by STARS. The first three helicopters have already been delivered, with the... Read more
4-Nov-2019Source: Airbus Helicopters
Air Center Helicopters, Inc (ACHI) has signed a set of HCare Smart parts-by-the-hour contracts for 10 of its Airbus H225 helicopters. These aircraft are currently in operation with the U.S. Armed Forces for passenger transport, Special Operations Forces training, vertical replenishment and casualty evacuation missions. The HCare Smart contracts cover a three-year period and have been customized to meet the material support and spare parts requirements... Read more
22-May-2019Source: Airbus Helicopters
[electronic translation] Airbus Helicopters will take part in the 12th International Helicopter Industry Exhibition HeliRussia 2019, which will be held May 16-18 at Crocus Expo in Moscow. At the company’s booth (1K, hall 3, pavilion 1), the H135 helicopter with the Helionix avionics complex will be presented for the first time. In addition, Airbus Helicopters will conduct... Read more
12-Mar-2019Source: Airbus Helicopters
Transportes Aéreos Pegaso (Pegaso) has acquired two H145 helicopters to be operated in the Gulf of México in support of the oil and electricity industries, becoming the first operator for this type in Mexico. The contract includes an HCare Smart parts-by-the-hour package, as well as Flyscan, the predictive maintenance service that analyses Health & Usage... Read more
6-Mar-2019Source: Airbus Helicopters
Superior Helicopter has put its trust in Airbus Helicopters for the entirety of its fleet availability needs by signing the first HCare Infinite contract in North America. It will also take delivery of additional H125s by Airbus this year. “Superior Helicopter Services is very proud to be a partner with Airbus, Sterling Helicopter, and Safran... Read more
1-Mar-2019Source: Airbus Helicopters
HCare Infinite is the Airbus Helicopters turnkey solution made for customers who wants to move from traditional Maintenance, Repair and Overhaul (MRO) services to a global service based on fleet availability commitments. It is carefully designed for operators who want to focus on their missions, but also who wish to keep a streamlined and predictive... Read more
14-Oct-2018Source: Airbus Helicopters
Airbus Helicopters welcomes you to join us at Helitech 2018 from 16 – 18 October in Amsterdam Over the course of the show we’ll be making several announcements at the Airbus booth. The H160 and H145 in emergency medical service (EMS) configuration will be on display, along with innovations such as the high-speed Racer demonstrator... Read more
20-Jul-2018Source: Airbus Helicopters
Japan Coast Guard (JCG) has signed with Airbus Helicopters for an HCare Smart full-by-the-hour material management contract, for a period of five years. Beginning in July, the contract will cover comprehensive maintenance support, including parts-bythe-hour for JCG’s H225 fleet. With the provision of all the parts needed for the maintenance of the rotorcraft in one... Read more
10-May-2018Source: Airbus Helicopters
For 25 years, Airbus support and services has been making a significant contribution to the operational readiness of DRF Luftrettung’s rescue helicopters, thanks to the security and rate of aircraft availability provided by its HCare Smart contract. DRF Luftrettung operates over 50 Airbus helicopters for emergency operations at 31 bases in Germany and Austria. Each year the crews... Read more
16-Apr-2018
HELICAL, a member of the HCM Group of New Caledonia, recently became the first South Pacific company to choose Airbus’ HCare Smart contract. Under the service, scheduled and unscheduled events are covered by a dedicated worldwide original equipment manufacturer (OEM) pool, ensuring the helicopter’s availability at all times, while maintenance costs are optimised and therefore... Read more
6-Apr-2018Source: Airbus Helicopters
Both the Brazilian Armed Forces and the Mexican Air Force have placed their trust in Airbus Helicopters’ HCare Smart by the hour maintenance programs for a total contract value of more than 125 million euros. The contract with the Brazilian Armed Forces covers the entirety of the 50 H225Ms currently on order, of which... Read more
12-Mar-2018Source: Airbus Helicopters
Building world-class helicopters is only the first part of the Airbus mission; what follows is a commitment to supporting the worldwide operators who fly the company’s rotorcraft. The commitment has been further strengthened with the launch of an optimised training and flight operations service, which was announced at last week’s Heli-Expo trade show in Las... Read more
30-Aug-2017Source: Airbus Helicopters
CHC Helicopter has signed an HCare services contract to cover the operator’s H175 helicopter, based in Aberdeen, Scotland. Under this nose to tail contract, Airbus Helicopters is entrusted with providing all spare parts and repairable items for CHC’s H175. “As we introduce these new aircraft to our fleet, we needed to make sure we were... Read more
19-Jun-2017Source: Airbus Helicopters
Airbus Helicopters has signed its first HCare Smart contract with Fishtail in Nepal. Under the contract, two H125 helicopters operated by Fishtail Air will be covered by Airbus’ HCare program for a period of five years. The contract covers both scheduled and un-scheduled events providing all necessary support to the operator to carry out its... Read more
